CGE, a Swedish logistic company part of the Alwex group that runs Jetpack couriers and transportation faced a big challenge when they should reach their employees.
The staff is spread over the Nordics and in constant move. The web based Intranet was not accessible and failed to reach the staff. One of the problems was that none of the employees had emails. CGE now relies on the mobile app platform from Nordic startup Teamvate.
90% of the information concerning sales figures, inventory, offers and anniversaries are distributed via the Teamvate Platform and have thus replaced the Intranet in many services.
The platform gives CGE a branded app on iOS and Android that increases the employee branding and also made the on-boarding very easy. According to their Klas Hedin, CCO at CGE, , employees feel better informed and executives say they know better the needs of their employees and communicate in a more targeted way. What's more: CGE has clearly been able to increase its customer satisfaction in all divisions of the store because employees have been able to communicate quickly and easily between themselves and management via the branded employee app.
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